I was born the youngest of two sons to parents who themselves are both youngest children. My father was a photographer, writer, and graphic production artist turned high school English teacher. Mom went from house wife to owner of an industrial graphics firm. From my youth, I have been surrounded by individuals whose lives where closely linked to cameras, computers, and creativity—it rubbed off.
In terms of formal education, the rich environment ironically had a truly adverse influence. Summers and vacations were spent on the road with my father and usually one of his friends, on many occasions an ex-nuclear physicist turned publisher with a serious fascination for geology, history, and psychology. Three to four weeks of listening to and having explained the intricacies of their conversations year after year soon made the public school classroom an even more boring and tedious place than it already is for most mentally astute children. The old man had enough influence that he could hand-pick my teachers and that allowed me to finish high school, but three semesters of junior college along with other factors pushed me quickly into the workforce.
Having worked my last year of high school at the local IN-N-Out, I next found myself in San Francisco opening the Black Rose Café on Haight Street every morning and parking cars for a famous downtown steak house at night. The money was good, the free time quite useful, but before long I was a key-op at Kinko’s, moving over to head a computer services department within a year. Following a successful stint making an unprofitable store profitable by stressing customer satisfaction combined with technical competence, Kinko’s moved me back to Southern California to open the new store across the street from UCLA in Westwood. Serious changes in the corporate atmosphere at Kinko’s eventually added me to the list of former blue aprons that thereafter begin attracting and serving both existing and future clients elsewhere.
For me, that elsewhere became a computer driven copy center that less than half-a-decade later was mine. For the next five years the business first flourished and then subsided with the economy until the production side was closed in favor of the design side of the business, which required far less physical plant and overhead and therefore was far more profitable.
Customer service oriented with strong communication skills and the ability to build rapport with clients, coupled to over 15 years of experience in the design and publishing industry. Excellent problem solving skills with attention to detail that borders on compulsive.
Projects vary from concept and design to complete brand identity.
Managed custom print bureau for over 6 years, including human resources and client relations. Provided clients with custom print order solutions tailored to their needs from conception to final delivery. Graphic design, pre-press, production and bindery equipment including high speed digital presses. Purchased supplies and outsourced services. Bookkeeping including accounts payable and receivable, payroll and tax filings. Monitored and upheld high levels of quality control.
Accountable for all secure and non-secure data entry locations. Developed custom printing department along with full serve design and offset printing. Provided regional technology and printer support for nine separate stores. Beta test manager for all new equipment being considered for installation in region.
Operated and maintained a complete desktop publishing office inside the new facility with full color printing capabilities including offset and 4 color process. Responsible for installation of back office servers and front store point of sale stations. Installed workstation computers along with computer services production machines.
Hired to replace a failing manager, I staffed a full service computer services office adjacent to main the branch with two shifts and a crew of six skilled professionals. We increased branch sales profitability in the first thirty days of operation and continued to set store sales records eventually requiring a move to a bigger joint facility. Managed the transport of computers and copiers to new location along with site configuration and setup of new facility.